FAQ

Because

  • it is designed to help MSPs and VARs win more deals, more quickly
  • it has an intuitive interface so that you can create quotes quickly and easily
  • it provides good-looking, easy-to-understand proposals, quotes and estimates
  • it combines products from multiple suppliers into consistent, aggregated listings to make it easier for you to compare like with like, and for your customers to understand
  • it can be configured to be consistent with your existing corporate formats
  • it is 100% cloud-based so it is accessible from anywhere, even mobile devices
  • it includes the facility for electronic approvals of quotes and proposals

  • We do most of the work for you so set-up is largely hassle-free
  • ITQuoter can be readily integrated with your existing systems
  • We offer a range of attractive, functional templates for quotes and other outputs
  • In most instances, ITQuoter is fast to deploy so time to value can be rapid
  • ITQuoter is easy to migrate from other CPQ providers
  • ITQuoter can even be set up to handle customer payments

  • Cloud-based systems are equally suited to remote working or in-office operations
  • A cloud-based system can be accessed from anywhere at any time
  • The system can be available to your entire team, all the time
  • All quotes, estimates and proposals are securely stored in one central location
  • Saves you time making and sending quotes
  • Any quote can be quickly and easily viewed, reviewed, changed and approved by your management
  • Quoting is simple and easy to implement because all data is centralized

  • CPQ stands for “Configure, Price, Quote”
  • CPQ software allows companies to define (“Configure”) a range of products or services to meet the needs of their customers and prospects
  • Once the requirements have been appropriately configured, the CPQ software then enables its users to price those products or services according to a range of factors, such as costs, competition, customer deals and local economic considerations
  • Prices are typically drawn from supplier databases on a regular basis and aggregated within the CPQ software
  • Once the specified requirements have been priced appropriately, CPQ software then enables users to issue quotes directly to their customers

  • Yes. All transactions are PCI Compliant and are SSL Encrypted.
  • No credit card details are kept or stored in any of our systems.

  • We have two payment options for ITQuoter licence fees; either Monthly Billing via credit card or Annual Up-Front. We also accept direct debit / funds transfer by special arrangement.
  • At this stage we only accept Visa and Master Card. No fees apply.

  • Transactions can be made in the following currencies; Australia Dollars, New Zealand Dollars, British Pounds, US Dollars, Euros and South African Rand.
  • Your monthly fee will be fixed to a currency that will not be affected by swings on the global markets.
  • There are no additional fees for paying in a foreign currency.

  • ITQuoter is deployed in a multi-tenancy environment like the vast majority of cloud applications.
  • There is an option to have a single tenancy deployment and your own staging, UAT servers for an additional upfront and ongoing monthly fee.

Yes. ITQuoter requires multi-factor authentication for all user logins. Your password uses a one-way 2048 bit hashing algorithm that can’t be reversed.

Yes. ITQuoter is developed and maintained by iSell Pty Ltd, which is certified to ISO/IEC 27001:2022, the internationally recognised standard for Information Security Management Systems (ISMS). This certification covers the development, maintenance, and support of the ITQuoter cloud-based CPQ platform.

Our certification demonstrates that we have implemented robust policies, processes, and security controls to protect customer information, manage information security risks, and continually improve our security practices in line with international standards. It provides independent assurance that information security is embedded into the way we design, develop, operate, and support ITQuoter.

Our ISO/IEC 27001:2022 certification gives customers confidence that information security is a core part of how ITQuoter is developed, operated, and supported. It means we have been independently audited against the world's leading information security standard and have established a comprehensive Information Security Management System (ISMS) to identify risks, protect sensitive information, and continually improve our security controls.

For our customers, this means working with a software provider that treats information security as an ongoing commitment - continually protecting customer information, managing security risks, and improving security practices in line with internationally recognised standards.

  • Yes. Our API is a REST Service using Oauth 2.0.
  • Most modules are exposed, and we provide integration support as a service.

YES

Yes. Your customer, quote and order data can be exported to a CSV file. There are system security settings that prevent certain user types from performing this function to protect your valuable customer data.